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Terms of Service
INSIGHTEX TERMS OF SERVICE
The following terms and conditions (the "Agreement") govern all use of the Insightex website (the "Site") and the video editing services available on or through the Site (collectively, the "Service"). Insightex is committed to providing high-quality video editing services while respecting your privacy and data. By accessing or using any part of the Service, you (the "User") AGREE TO COMPLY WITH AND BE BOUND BY ALL THE TERMS AND CONDITIONS CONTAINED HEREIN. IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE OR ACCESS THE SERVICE.
Insightex reserves the right to update or modify these terms at any time at its sole discretion. It is your responsibility to review these terms periodically for changes. Continued use of the Service after any such changes constitutes your acceptance of the new terms.
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DATA COLLECT
Insightex is committed to protecting your privacy. Insightex do not collect any personal information from visitors to our Site unless they voluntarily provide it through our contact form. The only data Insightex collect includes:
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Your name
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Email address
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Message or inquiry content
Additionally, like many other websites, we collect IP addresses for technical and analytical purposes. We do not collect information from minors, and our services are not intended for individuals under the age of 18.
PURPOSE OF DATA COLLECTION
The personal information Insightex collect is used exclusively for:
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Responding to your inquiries and providing information about our services
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Communicating with you regarding your project or service request
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Insightex do not sell, lease, or share your personal information with third parties, except as required by law or as necessary to provide the Service to you.
REVISIONS
Insightex offers UNLIMITED REVISIONS to ensure client satisfaction with the final product. Clients may request revisions at any stage of the project until the deliverable meets their expectations. Revisions must remain within the original project scope; significant changes beyond this scope may incur additional fees. Insightex aims to complete revisions promptly, with turnaround times depending on the complexity of the requested changes.
PROVISION OF MATERIALS
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Clients must supply all necessary materials for editing or processing within the agreed timeframe. Delays in submission may cause corresponding delays in the delivery of the completed product.
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The outcome of the final product is closely tied to the quality of the materials provided. We are not liable for any issues that arise due to subpar or inadequate source materials.
DELIVERY TIME
The duration required to complete each project is influenced by some factors such as:
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​The project's length
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The style of editing
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And the complexity of the work involved
Upon receiving the necessary materials, we will assess the specifics of your project and provide you with a specific timeframe for delivering your project. While we strive to adhere to these timeframes, please be aware that unforeseen circumstances may occasionally cause delays. Should any such delays arise, we will promptly notify you and discuss any necessary adjustments.
PAYMENT
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Payment Methods
We accept payments exclusively via PayPal or bank transfer to an IBAN account.
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Payment Terms
**ATTENTION**
When both sides struggle to agree, like in this payment arrangement, we simplify the process to ensure clarity and consensus
Upon receiving the necessary materials, we will assess the specifics of your project and provide you with a specific timeframe for delivering your project. While we strive to adhere to these timeframes, please be aware that unforeseen circumstances may occasionally cause delays. Should any such delays arise, we will promptly notify you and discuss any necessary adjustments.
TERMINATION
If either side doesn't follow the agreement, the other can end it by saying so in writing. When the agreement ends, any money for work already done needs to be paid.
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